Return & Refund Policy

Title: Our Return and Refund Policy at "Art Watch Home"

At "Art Watch Home", we prioritize your satisfaction with every purchase. We understand that sometimes situations arise where you may need to return or exchange an item. To ensure a seamless experience, we have crafted a comprehensive Return and Refund Policy outlined below:

1. **Returns**:
- You may return any unused item within 30 days of purchase for a full refund or exchange.
- The item must be in its original packaging, with all tags attached and in new, unworn condition.
- Please include a copy of your receipt or proof of purchase with the returned item.

2. **Refunds**:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

3. **Exchanges**:
- We are happy to exchange your item for a different size, color, or style, subject to availability.
- If the desired item is not available, a refund will be issued instead.

4. **Non-Returnable Items**:
- Certain items such as personalized or engraved watches are non-returnable unless they are defective or damaged upon receipt.

5. **Shipping**:
- Customers are responsible for the cost of return shipping unless the item is defective or damaged.
- Shipping costs are non-refundable.

6. **How to Initiate a Return**:
- To initiate a return, please contact our customer support team at dfgh2356@126.com. Provide your order number and reason for return, and we will guide you through the process.

We strive to make the return and refund process as straightforward and hassle-free as possible. If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to reach out to our friendly customer support team. Your satisfaction is our priority, and we are here to assist you every step of the way.

Thank you for choosing "Art Watch Home" for your timepiece needs!